Introduction and scope
This Privacy Policy explains how Foodwellia handles information submitted through foodwellia.info. The website offers general education about balanced eating and a way to send inquiries or request online nutrition conversations. Our approach is to request only details that support those purposes and to describe the way they are handled in plain language. This policy applies to the website and its forms. It does not imply that a consultation request automatically creates an appointment, nor does it describe a service that is not available on this site.
Who visitors are contacting
Foodwellia is the name used for this nutrition education platform based at Warung Menteng, Cijeruk District, Bogor Regency, West Java 16740, Indonesia. Questions about this policy or your submitted information may be directed to [email protected] or +6281289456847. The website provides these points of contact so visitors can ask about their messages, request a correction, or learn more about how their information is used. Current contact hours are listed on the Contact page.
Information submitted in the contact form
When you send a general inquiry, the contact form collects your name, email address, a subject line, a written message, and an agreement confirming that you have reviewed this policy. These details help Foodwellia understand your inquiry and choose an appropriate way to reply. Please share only the information needed for your question. We do not require you to create an account or provide a mailing address to use the contact form. Form fields are checked for required values and appropriate lengths before a message is accepted.
Information in consultation requests
The online consultation request form collects a name, email address, phone number, selected discussion topic, preferred date, preferred time, and an optional note on everyday food interests. The preferred times use Western Indonesian Time, also known as WIB. This information is used to review the request and communicate about possible next steps. A request does not create a confirmed appointment. The optional note is intended for general food interests and scheduling context; visitors are encouraged not to submit unrelated sensitive information.
Why information is collected
Foodwellia processes form submissions to receive inquiries, review consultation requests, respond using the contact details supplied, and keep a record of messages that have been successfully received. Technical information may also be used to limit repeated automated submissions and support the security of the forms. The website does not use submitted content to create public testimonials or publish individual stories. We do not require users to purchase a product or complete a payment to submit the forms described on this website.
Agreement and visitor choices
The forms require a checkbox confirming agreement with this Privacy Policy before a submission is accepted. This serves as an explicit acknowledgment that the provided details may be used to respond. You may decide not to submit a form and can still read the publicly available guides and articles. If you have already sent a message and would like us to stop a related conversation, contact us using the email address above. We can review a request in light of records that may need to be retained for legitimate administrative reasons.
How form records are stored
Valid form submissions are stored in a server-side directory outside the publicly served website folder, after validation and anti-spam checks. The request is acknowledged only if the storage step succeeds. Each record contains the submitted fields, the receipt time in WIB, a request type, and a random reference for administration. The website uses a session cookie for form security and keeps short-lived technical counters to limit repeated requests. Form records are not public links, indexed website pages, or blog search results. Where a hosting mail transport is available, a notification containing the inquiry details may also be sent to the site’s published contact email.
Security measures and limitations
Foodwellia uses form validation, a submission token, a hidden anti-spam field, basic rate limiting, output escaping, server access rules, and restricted file permissions to reduce common risks. Website communication should be served over HTTPS by the hosting provider. No website can promise absolute protection against every possible event. Visitors can help by keeping messages relevant, avoiding unnecessary personal details, and contacting us if they believe a submitted record requires attention. We review practical safeguards as the site changes.
Retention and deletion requests
Messages are kept while reasonably necessary to review inquiries and arrange any agreed follow-up. Server-side records are subject to periodic administrative review, and older submissions are cleaned up when subsequent form submissions are processed. This is not a promise of immediate deletion after an exact number of days. You may ask us to locate, correct, or delete your submission by contacting us from the email address originally provided. We may verify your connection to the request before disclosing or changing personal information. Hosting backups and mail systems may have separate retention settings.
Reviewing and correcting your details
If you notice a spelling error in your contact details, wish to update a preferred time, or want to ask what information is held from a submission, email [email protected]. Provide enough context to help locate your message, such as the approximate date and the email address you supplied. Foodwellia may need to confirm that a person making a request is connected to the record before disclosing or changing details. This helps reduce the chance of sending information to an unintended recipient.
Cookies, sessions, and visitor preferences
The website uses an essential session cookie for form security and stores a browser-local choice for cookie preferences. The cookie banner lets visitors remember a preference or choose essential functionality only; the footer lets visitors reopen the settings. No optional analytics or advertising tracking scripts are installed in the delivered website. The separate Cookie Policy explains what the two available choices do.
External resources and service providers
The website loads Inter and Manrope typography from Google Fonts, Tailwind CSS through a browser CDN, and editorial photographs from the Unsplash image network. Those external providers may receive connection information when the browser retrieves the resources. The site also depends on its own hosting provider for page delivery, secure form storage, and any enabled notification email. No card payment processor, customer review service, or optional analytics platform is integrated in this delivered website.
Updates and how to contact us
This policy may change when website features, hosting arrangements, or applicable requirements change. A revised version will be published on this page with an updated date where appropriate. We encourage visitors to review the policy before submitting new information, especially if the form fields or communication process change. The current policy reflects the site features described here as of 30 October 2026. For privacy questions or requests relating to your submitted details, write to [email protected] or call +6281289456847 during the listed contact hours.